Skip to product information
1 of 4

Mermaid Evening Gown Elegant Dress Floor Length 3/4 Length Sleeve Illusion Neck Fall Wedding Guest Satin with Appliques

Regular price $244.89 USD
Regular price $0.00 USD Sale price $244.89 USD
Sale Sold out
Shipping calculated at checkout.
Color
US Size

Mermaid Evening Gown Elegant Dress Floor Length 3/4 Length Sleeve Illusion Neck Fall Wedding Guest Satin with Appliques

1.-All wedding and formal dresses are
customizable

2.If you want to customize, please send
us the following size

3.after placing the order and paying.

4.How to measure please see our details
page

5.1.Bust = ___ inches(cm)

6.2.Waist = ___ inches(cm)

7.3.Hips = ___ inches (cm)

8.4.Shoulder to waist = ___ inches (cm)

9.5.Should to floor With Shoes ___ inches (cm)

10.6.height_____(cm)

11.You may need to take these measurments
to me if your dress with straps or with sleeves or you need jacket to match for
your dress.

12.

13.7. Shoulder to Shoulder = ___ inches
(cm)

14.8.armseye = ___ inches (cm)

15.9.arm length = ___ inches (cm)

16.10.biecp = ___ inches (cm)

17.

18.In addition, the customized size cannot
be refunded, because it cannot be re-sold, thank you for your understanding

※Upon the arrival
of your package, we encourage you to check and make sure that the dress or
clothing has been made to the standard size or custom measurements that you
specified. Try on your dress or clothing as soon as possible without removing
the tags, altering, or washing the dress. If you are returning or exchanging
dresses, clothing, or accessories, please make sure they are in their original
condition unworn, unwashed, unaltered, undamaged, clean, free of lint and hair
and with tags intact and attached

※If the items are
damaged or lostwhen theyare returned, the buyer will be responsible for such
damage or loss and we willnot give the buyera full refund. The buyer should try
to file a claim with the logistic company to recover the cost of damage or loss.

The buyer will be
responsible for the shipping fees to return the items.


※Dear, desses by
custom-made! of them by hand sewing and they need long time to transport, there
maybe a little sequins/beading/crystal/feather/flowers fall off, it not belong
to quality issues, please kind to understandit, we will do the best for you, we
are sincerly hope you can love it, thank you so much!



Refund Policy

REFUND & RETURN POLICY

Dear customer, if you have any problems with the product quality within 15 days of receiving the goods, please contact us by sending an email first, we will reply you within 24 hours, and provide you with free return service! If you are not satisfied with the product, we also accept returns, but non-quality problems require you to bear the shipping cost!

At lovwvol, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 15 days of receiving your order(Except for custom-made clothing such as suits & dresses)

To initiate a return, please follow these steps:

Contact our customer service team at SUPPORT@lovwvol.COM to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.

Please note the following:
Original shipping fees are non-refundable.


If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at SUPPORT@lovwvol.COM.

We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.

Attention: The address on the package is not return address, so please contact us first!

Return & Exchange

Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 15 days of their delivery date.
1. Please note that we don't accept returns after the 15 day time frame.
2.Our items that must be returned in their original condition.
3. Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4.To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.

What is not accepted for return?

The following items cannot be returned or exchanged: swim wear, costumes, bodysuits, lingerie,  underwear,and custom products (such as special orders or personalized items)

We cannot offer refunds on items with broken hygiene seal. Items with non-returnable marks and free gifts cannot be returned.

Order Cancellation

Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by SUPPORT@lovwvol.COM. if you decide to cancel the order. For orders canceled after 48 hours of purchase but before shipment, a 10% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.

Refund

Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.

If you do not get your refund please check your account. And then still didn’t get your refund please contact us by live chat or SUPPORT@lovwvol.COM. We will reply as soon as possible.

Shipping policy

We ship worldwide (well, almost) and we provide FREE STANDARD SHIPPING on all orders over $35.

 


Shipping & Delivery

FREE SHIPPING ON ORDERS OVER $35 (7-15Days)

STANDARD SHIPPING $4.99  (7-15Days)

DHL $39.99 (3-7Days)

 


Address

To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at support@ lovwvol.com with your order number and correct information as soon as possible.

 


Packaging

To save the planet and reduce waste, we will try to pack many items in one package if you order multiple items. This may result in a slightly longer processing time, especially for orders of more than 5 items.

 


Restrictions

Please note that there are some restrictions that our carriers can't ensure safe delivery. Please double check the nominated shipping address contains specific details such as unit number, street number, building number, etc. 

We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. For example, providing incorrect delivery information including name, address, zip code, etc.

For certain countries (including U.S. island territories), you may have to go to your local postal office to pick up the package and the delivery time may be longer than suggested above. Thank you for your patience and understanding.

  


Customs Duties

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.

Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, we cannot declare purchased items as gifts or list an amount lower than the actual product price.


Additional Information

1) Express Shipping is not available for P.O. Boxes /APO/FPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries). Also, you will more likely be charged for customs duties than flat-rate shipping.

2) Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed. For pre-order items, the wait will be longer as we cannot guarantee the manufacturer's schedule.

3) If there is any shipping issue with your package, you must contact Customer Support within 90 days after your order was placed.


Still Need Help?

If you need additional support, please contact us at support@ lovwvol.com


View full details